Finding a supplier is not that difficult, especially with platforms like Alibaba. But how can you be sure that your products are exactly what you expected ?! When we talk about business (and in general for that matter), trust is obtained in the long term, it is the same concept with your suppliers.
This is why we offer you quality control services. The idea is quite simple, you tell us what to check, and we do ... You are going to ask us to check this or that functionality, this or that logo printing before paying the rest of your order (generally 70% ). If the control is not validated, then your supplier will have to resume production to correct the errors.
This service is highly recommended when you have little or no experience with a particular supplier.
Table of Contents
What is Quality Control service?
The principle is quite clear, this service makes it possible to verify that the products are in line with what has been contracted with the supplier. In other words, inspect whether the specifications have been respected by the supplier.
So this is not a step to rush! It is even essential to avoid financial disaster ... Because yes, if tomorrow your products are not in accordance with what you were looking for, it could end in disaster for your company's portfolio!
Why is quality control necessary?
- This QC service makes it possible to minimize production problems such as manufacturing defects, which can in particular lead to compliance concerns.
- This QC service makes it possible to raise production standards with the supplier, to put positive pressure to have products that are truly what you expect.
- This QC service allows you to have a certain consistency in the quality of your products, and therefore ultimately to satisfy and retain your customers.
- This QC service allows you to make all the necessary changes before shipping your cargo and no longer being able to reverse.
When to carry out a quality control?
1
Initial production control
2
Production control
The most popular
3
Post-production control
4
Production monitoring
What will we inspect during quality control?
Quality control is a service that you have 100% control over. Of course, we advise and support you throughout the process, but it's up to you to give us the guidelines. In other words, you are the one who will tell us what to monitor. To do this, you will first define the number of units that we are going to control before determining the level of inspection itself:
Appearance control
- Checking of quantities by reference (colors, models, etc.)
- Checking the visual appearance (dimensions, weight, minor defects, etc.)
- Checking of labels and other markings
- Checking the packaging and packaging
Functional control
- Performance checking (batteries, amperage, lumens ...)
- Checking functions (IP standards, buttons, LEDs and light indicators, etc.)
We inspect considering guidelines from your country
The requirements of the destination country (and yours) are what we will consider when checking out. It is important to apply international standards when checking in order to be in line with the legal obligations imposed by governments. Quality control thus makes it possible to classify manufacturing errors according to 3 categories: minor, major and critical defects.
As the name suggests, the so called "critical" defects are vital, they cannot be overlooked if you wish to import your products. So-called "major" faults are problems which do not allow the product to function properly. Finally, "minor" defects are generally only visual, that is to say, they do not impact the functions of the product in general.
Of course, this process is done on a case-by-case basis, given the uniqueness of each product that we are going to inspect and the standards inherent in it.
What are the different categories of quality control?
Softlines: Non-sustainable consumer good
Clothes and Shoes
Plush
Leather goods
Household linen
Hardlines: Sustainable consumer good
Furnitures
Toys
Car equipment
Sports
Packaging
Fashion & mode
Industrial
Electronic
Gifts
Gardens
Food and beverage
Fresh products
Processed products
Raw materials
Why Choose DocShipper for a QC?
- Transparent prices that adapt to all products
- Inspectors available within 48 hours wherever your supplier is
- An inspection report provided within 24 hours
- Customer service that supports and advises you
- An adjustment to the most specific needs
They trust us
EXCELLENTTrustindex verifies that the original source of the review is Google. I am from Switzerland, i started an amazon FBA buisness and choose Docshipper as transporter, so far so good ! Very quick responsive and helpful team, shout out for Marceau in their french team he has helped me a lot concerning all international transport matters. I recommend 😉Trustindex verifies that the original source of the review is Google. Je recommande vivement et sans hésiter cette company. Khalil et Léo, ainsi que toute leur équipe, ont toujours été très réactif et ont sus trouver des solutions lorsqu’une pépite se présentait. Je recommande les yeux fermésTrustindex verifies that the original source of the review is Google. Une équipe hyper réactive. Toujours disponible. Nous les avons solliciter pour un déménagement de Paris vers la Thaïlande. Un super accompagnement avant/pendant/après la livraison de notre container. Des services de qualité. Des conseils précieux sur de nombreux sujets. Des tarifs très compétitifs. Nous avons pu voyager et déménager sereinement et sans crainte. Je recommande fortement de faire appel à leurs servicesTrustindex verifies that the original source of the review is Google. Très satisfait du service, j ai quelque peu tiqué sur le prix mais suis revenu sur mon avis car marceau comme karim étaient présent rapidement pour répondre à mes interrogations et m ont tenu au courant sans demande de ma part quand le bateau a pris du retard et même le fournisseur chinois m a dis que l enlèvement c était parfaitement bien passé je pense refaire appel à eux très prochainementTrustindex verifies that the original source of the review is Google. Leo was great throughout the entire relocation process, which was flawless.Trustindex verifies that the original source of the review is Google. Merci beaucoup à toutes les équipes française et thaïlandaise pour ce fret maritime depuis la France vers le sud de la Thaïlande. Merci beaucoup à Léo Labarre qui a été mon interlocuteur depuis le début. 🙏🙏Trustindex verifies that the original source of the review is Google. Tout a bien fonctionné a par un détaille qui a été pris en contre et qui va être corrigé merciTrustindex verifies that the original source of the review is Google. Top. Super confiance, super pro, super com, super dispo de Leo qui nous a vraiment aidé pour notre déménagement.Trustindex verifies that the original source of the review is Google. Many thanks to Léo Labarre and his professional crew in Portugal and Thailand. /Peter
Frequently Asked Questions
Why is Quality Control necessary?
The world of import / export is quite ruthless: manufacturing defects, compliance problems or even scams ... You can find everything there, the best as well as the worst! The quality control service allows you to make the stamp and thus secure your purchases on the other side of the world. Paying for an order without being sure of the quality of the cargo is suicide, so do things professionally, inspect!
What type of inspection do you recommend?
Post-production control is the one recommended in the vast majority of cases. When you buy goods from a supplier, you usually pay only 30% to start production and then the rest (70%) when the cargo is ready. And that's when we step in, just before we pay the rest. This allows you to put pressure on the supplier on a fairly simple concept: you settle the manufacturing defects so that I pay you the rest of the order.
How to avoid receiving products that do not meet your expectations?
Control is king! You have no idea how much quality control can save you from disaster for your business. Imagine importing products that are not at all in line with what you thought. Impossible to sell! So do a quality control and stop betting on luck ...
What is the price of a quality control service?
It is impossible to give a price since the cost of such an operation is done on a case-by-case basis depending on your needs. We will indeed integrate a multitude of factors to determine the price of this service: location, quantity, number of references, technicality ... There will be no surprises, the price includes the entire process, but this this can be increased tenfold if one modifies the slightest factor.
Does DocShipper offer other services?
Of course, and that's our specialty! We support you throughout the product cycle. Our sourcing department helps you with the procurement process (supplier research, quality control, compliance ...), our logistics department with the entire transport process (storage, customs clearance, sea, air or rail freight). Finally, our 3PL department helps e-merchants with their distribution (inventory management, order preparation and last mile delivery).
